Two delivery models: run the full stack as a cloud service, or deploy it on your own servers so accounts, messages and recordings stay inside your network Run the full stack on your own servers and keep data inside your network Explore Private Deployment

FeiyanCloud FeiyanCloud
Sign Up Free

Communication Products

Development and Operations NEW

Solutions by Industry

Developer Center

Support

News

The latest progress on the product and platform, what changed in each release, and how different industries put it to work, all in one place.

View Changelog View Customer Cases
FeiyanCloud console usage and release information

News

A public record of product releases, delivery capabilities and documentation improvements.

  • 2026-10-28 Product

    Chat Rooms Add Message Rate Limiting and All-Member Mute

    Chat rooms now support per-room message rate limiting plus all-member and group-level mute, so operations teams can preset thresholds before an event peak and avoid the message pile-up that flooding causes.

  • 2026-10-15 Product

    Cloud Recording Adds individual Mode, Keeping the Original Stream of Each Speaker

    Alongside composite recording, cloud recording now supports individual mode, producing a separate audio and video file for each speaker, which makes later editing and content reuse easier.

  • 2026-09-30 Delivery

    Private Deployment Adds Offline Internal Upgrade Packages, on Your Schedule

    Offline upgrade packages carry complete dependencies and a checksum list, so versions can be upgraded and rolled back in a physically isolated environment; an environment check script is provided before the upgrade.

  • 2026-09-12 Documentation

    Documentation Rebuild: IM API Cross-Reference and Bilingual RTC Docs Go Live

    The IM documentation now includes a 48-page API cross-reference, the RTC documentation is synced in Chinese and English (206 pages), and an error-code index and callback event quick reference are new.

  • 2026-08-26 Platform

    Console Adds Usage Alerts and Invoice Export, with Quota Warnings in Advance

    Alert thresholds for message volume and audio/video minutes can be configured per app, with email and in-console notices before a limit is reached; invoices can be exported monthly for reconciliation.

Insights

Delivery Private deployment is not moving servers into a data centre: the five stages

Private deployment projects rarely fail on technology. They fail because deployment is treated as a one-off action instead of a process with deliverables and acceptance criteria.

Read Engineering Three layers behind “no lost or duplicated messages”

Reliable delivery is not a slogan. It is three mechanisms backing each other up: persist-then-acknowledge, per-conversation sequence with backfill, and offline push as the last resort.

Read Engineering Weak networks: why video quality can drop but messages cannot

Real-time audio/video and messaging tolerate weak networks very differently. Understanding the difference is what makes a correct degradation strategy.

Read Product Two delivery models, one account system: where cloud ends and private deployment begins

Cloud service and private deployment are not two products. They are two delivery models for the same capability — and the boundary decides whether customers ever have to switch systems.

Read

Changelog

New capabilities and behaviour changes, recorded by version; read the matching version notes before upgrading.

  1. IM v2.8

    2026-10-28
    • Chat rooms support message rate limiting and all-member mute
    • Message search filters by sender and time range
    • Group announcements support rich text and read counts

  2. RTC v2.6

    2026-10-15
    • Cloud recording adds individual mode
    • Screen sharing supports region selection
    • Quality dashboard adds stall rate and bitrate curves

  3. IM v2.7

    2026-09-18
    • Group read receipt details can be exported
    • Friend requests support batch approval
    • Mini Program SDK supports custom messages

  4. RTC v2.5

    2026-09-05
    • Control-plane Token supports mid-call renewal
    • Live streaming supports composite relay
    • Flutter UI Kit adds meeting layout components

  5. Platform v1.9

    2026-08-26
    • Console usage alerts and invoice export
    • App-level IP allowlists
    • Member roles split into read-only / operations / admin

Private deployment upgrades follow the delivery process; see Private Deployment.

Customer Cases

Typical approaches by industry, anonymised.

Social and Entertainment

Chat Rooms and Co-Hosting at Peak, without the Message Pile-Up

Challenge
During an event the chat room filled up instantly, and message traffic and co-hosting requests competed for the same capacity, producing clustered complaints about stalls and lost messages.
Approach
The chat room carried public chat with rate limiting configured, co-hosting went over SFU relay, and sensitive-word review ran up front so violations were blocked at the entrance.
Result
Public chat stayed orderly through the peak, co-hosting video stayed stable, and operations could adjust the mute policy from the admin backend in real time.
  • IM Chat Rooms
  • RTC Co-Hosting
  • Moderation
Online Education

Small Classes with Screen Sharing: Interaction and Replay in One Place

Challenge
Courseware was presented through a third-party meeting tool, while class chat and replay lived elsewhere, so the student experience was fragmented.
Approach
Multi-party meetings carried class video, screen sharing presented courseware, IM handled class chat and mute, and cloud recording kept a replay archive.
Result
Attending, interacting and replaying all happen in the same App, and students who missed a class can watch the recording directly.
  • RTC Meetings
  • Screen Sharing
  • Cloud Recording
Automotive

In-Vehicle IM and Remote Video Assessment That Work on Poor Networks

Challenge
In-vehicle networks switch constantly while driving, and a dropped support conversation meant describing the problem again; on-site assessment needed someone to be present.
Approach
The head unit reused the Android SDK to integrate IM, with automatic reconnects and message backfill; assessment moved to 1v1 video calls with recording kept as evidence.
Result
Conversations recover automatically in tunnels and basements, and assessment moved from on-site to remote.
  • IM Multi-Device
  • RTC 1v1
  • Private

Want examples closer to your own industry? See Solutions

Want Progress News as It Happens?

After signing up you can subscribe to version updates and usage alerts in the console.

Sign Up Free View Solutions

Leave Your Details, Get a Plan and a Quote

A pre-sales engineer will go over your use case, concurrency and deployment environment with you, usually within one business day.

Fields marked * are required; we use your details only for this pre-sales conversation.