Pricing

Start on the Free plan, pay by usage on Pro, and get a quote for Enterprise. When data cannot leave your network, choose private deployment.

Pick a Plan for Your Stage

The same APIs and SDKs: upgrading a plan does not change your code. Quotas and available features differ by plan.

Free

For development, integration testing and feature validation

¥0 · No time limit

1,000 daily active users
One-to-one chat, group chat and chat rooms
Text, image, file and custom messages
Read receipts, message recall and 7-day message history
Real-time video minutes included every month
SDKs for every platform and IMKit components

Recommended

Pro

For live products that scale by usage

¥1,499 /month, then usage-based after the included allowance

Try for Free

100,000 daily active users, increases available on request
Super groups, system notifications and broadcast to all members
30-day message history, extendable
Screen sharing, cloud recording and stream push
Multiple console members and role permissions
Ticket support plus a technical liaison group

Enterprise

For large-scale business with strict compliance needs

Custom quote · Tiered usage and dedicated support

Book a Consultation

Daily active users and concurrency agreed by business scale
Configurable message history window and storage region
Recording, stream push and callbacks enabled as needed
Multi-member console plus operation audit
Dedicated customer success and capacity reviews
Service levels as agreed in the contract

Plans and Quotas Side by Side

Swipe horizontally to see every comparison row.

Feature / Quota	Free	Pro	Enterprise	Private Deployment
Daily active user cap	1,000	100,000	Agreed per business	By deployment size
One-to-one chat / group chat / chat rooms	✓	✓	✓	✓
Super groups and broadcast to all	—	✓	✓	✓
Read receipts / recall / @mentions	✓	✓	✓	✓
Message history	7 days	30 days, extendable	Configurable	Custom
Real-time video minutes	Monthly allowance	Usage-based	Tiered usage	Per deployment
Screen sharing / interactive live streaming	—	✓	✓	✓
Cloud recording and stream push	—	Usage-based	Usage-based	Self-hosted storage
SDKs for every platform and IMKit	✓	✓	✓	✓
Console members and permissions	Single account	Multiple members	Multiple members + audit	Own account system
Technical support	Ticket	Ticket + liaison group	Dedicated customer success	Delivery team
Service level (SLA)	—	Standard	Enhanced	Per contract

Private Deployment

Deploy the whole IM and RTC stack in your own data center so data stays inside your network, with offline install packages or container-based deployment available; price and delivery timeline are assessed by scale.

Custom quote · Book a consultation Book a Consultation

How the Bill Is Calculated

Three billing items, each with its details in the console.

Message Volume

Billed per message each month. One-to-one chat, group chat, chat rooms and system notifications are metered separately, and usage beyond the included allowance is settled at tiered unit prices.

Real-Time Video Minutes

Audio and video are metered separately, and in a shared channel each participant accumulates minutes individually. Recording and stream push are metered as separate billing items.

Usage and Billing

The console shows usage curves and invoice details by app and by API, which can be exported for reconciliation; metering data is synced to your systems by callback.

The full definition of each metering rule is in the Knowledge Base; for annual contracts and tiered quotes, contact Sales.

Billing Questions

Still have questions? Open a support ticket in the console or contact sales directly.

What are the limits on the Free plan, and will it stop working suddenly?

The Free plan is for development, integration testing and small-scale validation, with limits on daily active users and real-time video minutes. When you exceed the allowance, the API returns a quota notice rather than shutting the service down; upgrading to Pro keeps everything running and no data is lost.

How is usage-based billing calculated, and is there a minimum spend?

Pro is billed monthly: the allowance included in the plan is deducted first, and the remainder is calculated at tiered unit prices for messages and for audio/video minutes. There is no hidden minimum. Exact unit prices are those shown in the console Billing Center.

When I upgrade from Free to Pro, is data migrated?

No migration is needed. Upgrading changes the plan on the same app, so message history, users and groups stay as they are; only quotas and available features change, with no code changes or re-integration.

How is private deployment priced?

It is quoted by deployment scale, module scope (IM, RTC, recording), delivery environment (offline internal network, single server or cluster) and support model, on a one-time license plus annual maintenance basis. Leave your requirements on the private deployment page and we will come back with a proposal and a quote.

Can I get an invoice, and do you accept bank transfer?

Yes. After business verification you can receive a standard or special VAT invoice, and we support company bank transfers and annual framework contracts. Submit the request in the console under Billing Center → Invoice Management.

What happens if traffic or storage exceeds the plan?

Cloud storage and recording files are billed by actual usage; beyond the plan allowance they continue on a usage basis and the console raises an alert. You can also set a lifecycle policy to delete expired recordings automatically.